Customer Support

Return Policy

Wild Wix stands behind our product 100%. With questions about our return policy, please contact our customer support team at Shipping is generally not refunded.

Shipping Policy

All orders will ship from our South Carolina facility within 3-5 business days upon receipt of order. Shipping pricing is based on weight & distance. Please contact us at for any special shipping requests.

Buyer taxed only in state of South Carolina.

Warranty Policy

We stand behind our product 100%. If you have any concerns about your Wild Wix candle or its warranty, please contact us at, and we will work with you to make things right! We want you to be 100% satisfied with your purchase! If you aren’t happy, we want to know why! Our Customer Support team is here to help.